Frequently asked questions.
1. What does StockLogic actually do for my dealership?
StockLogic operates as your off-site acquisition and remarketing desk.
We work inside your auction accounts under your rules, source the units that fit your buy box, and help you move aged or non-core inventory through wholesale channels. You keep control of approvals and strategy. We handle the legwork.
2. Which auctions and channels do you work in?
We operate in the same wholesale ecosystem your team already uses.
That typically includes major digital and physical auctions, upstream and dealer-to-dealer channels, plus any in-house sources you want us focused on. If you can see it in your accounts, we can usually cover it for you.
3. Is this an automated buying bot?
No. We use data and tools to surface the right candidates, but every decision is made by a human buyer who is accountable to your rules.
Your written buy parameters and exceptions guide every bid and every offer.
4. Who has final say on what gets bought?
You do.
StockLogic works as a sub-user or delegated buyer inside your auction accounts. We follow your buy rules and escalation thresholds, and you decide how much discretion we have. You can require approval on higher-dollar or specialty units and keep tighter guardrails on everything else.
5. How do you learn our buying parameters and store preferences?
We start with a structured Buy Rules form and a kickoff call.
Together we define:
Years, miles, and segments you want
What to avoid by brand, model, trim, or history
Desired grosses and day-supply targets
Any store-specific “never ever” guidelines
We review performance and refine the box as your market and strategy evolve.
6. How does pricing work?
We charge a flat per-landed-unit service fee, agreed upfront.
You are billed only on units that clear and land at your store. No hourly charges, no retainers, and no surprise add-ons from our side. You still pay normal auction and transport fees directly with your partners.
7. Is there a subscription or long-term contract?
No subscription. No salary. No benefits.
Engagements are structured as a simple service agreement with a flat fee per landed unit and a month-to-month or short initial term. If it is not working for your rooftop, you can wind it down after open awards are settled.
8. How do transport and titles work?
We plug into your existing process instead of replacing it.
Transport: We coordinate with your preferred carriers and timelines or tap your auction transport options if you prefer.
Titles and paperwork: Titles follow your store’s policy and still run through your internal title/office team. Our role is to keep statuses updated and surfaced in our reporting so nothing falls through the cracks.
9. What about inspections, CRs, and arbitration issues?
We lean on condition reports, available inspection products, and your risk tolerance.
We review condition, announcements, fees, and transport before we recommend a unit.
For issues after the fact, we follow your arbitration guidelines and use your accounts to file or escalate.
We document misses and “near misses” so your rules get sharper over time.
10. What does your remarketing service include?
Our remarketing desk focuses on aged, off-brand, or strategy-driven disposals.
Typical responsibilities include:
Identifying units that should move to wholesale
Recommending lane, channel, and floor pricing
Coordinating run lists and photos with your team
Tracking outcomes, fees, and net proceeds by unit
The goal is to shorten cycle times and protect front-end and total gross, not just “dump” problem cars.
11. What kind of reporting will we see?
You receive straightforward reports built for the desk, not just for accounting:
Units sourced, bid, and landed
Win / loss reasons and missed caps
Fees, transport, and landed cost detail
Aged inventory and remarketing performance
We can mirror your preferred KPIs and export to your existing tools or spreadsheets.
12. What access do you need from our dealership?
At a minimum we need:
Sub-user access in your auction accounts (through your preferred credentialing platform)
Visibility into your inventory and appraisals via your existing tools
A primary contact on the desk who can approve exceptions and handle in-store handoffs
You stay in control of permissions, floors, and any spending limits.
13. Can you work alongside our existing buyers?
Yes. Many dealers use StockLogic to extend coverage, not replace their people.
We can focus on:
Specific lanes, geographies, or sale types
Certain model years or segments
Only pilots in the stores or groups where you have the biggest gaps
Your internal team keeps working their lanes while we handle the rest.
14. How do we get started?
Most groups begin with a pilot at one rooftop or segment.
Typical steps:
Complete the short enrollment and Buy Rules intake.
Set up sub-user access in your auction accounts.
Align on targets, fee structure, and reporting cadence.
Launch a 30–90 day pilot and review results together.